They sent me an email saying this "Once tracking information confirms that the item has been delivered to you, the buyer will be issued a refund. When you issue a partial refund through PayPal, the 30-cent fee is a nonissue. It usually takes 3-5 days for the money to arrive. But there is no obligation on the buyers part to pay other than honesty. Cannot send packages due to being snowed in. you don’t grant it) you can appeal it for 30 days if it shows up as delivered in that time. the seller and i agreed to cancel the transaction. I showed them all the evidence I could, even the feedback where he says it's working perfectly. this is what it said (minus all the html): Posted by 5 hours ago. I talked to an eBay rep about this last week. Offer a refund as a managed payments seller . I’ve read a lot of mixed views on eBay refunding, and I haven’t had a straight answer, some people say that you can refund anything from these stores such as Curry’s infinitely with little to no issues (by using FTID mainly) and generally eBay refunds with large companies are really easy. save. Managed payments sellers can offer buyers full or partial refunds up to 90 days after the original transaction date. Disclaimer: I’m obviously talking about refunding big companies such as Curry’s Argos etc. Thanks for any advice. The seller has already paid. eBay tends to sides with buyers over sellers, so if you're an eBay seller who's having an issue with a buyer, you're probably going to end up issuing a refund.. The seller gets a credit for the 2.9% PayPal fee that was charged for that portion of the payment, but doesn't recover any of the eBay Final Value Fee. So basically I asked eBay to step in. ok so i bought an item on ebay and before the item was shipped realized the seller's description was innacurate and the item was not what i was looking for. 0. Refunded or Partially Refunded: If your refund status is Refunded or Partially Refunded, it means that the refund is complete. If eBay forces the refund (ie. Should I just refund them? What do I say? However, depending on the payment method the buyer used, it can take up to 30 days to process the refund. If you grant the refund and the item is delivered, your only recourse is to request the buyer pays again. share. Will it affect my standing on eBay? Disclaimer: I’m obviously talking about refunding big companies such as Curry’s Argos etc. The refund includes the purchase price plus original shipping. i got an email from paypal the next day saying the money was refunded to my paypal account. The refund isn't a separate PayPal transaction, it comes out of the buyer's original payment. Disclaimer: I’m obviously talking about refunding big companies such as Curry’s Argos etc. Pending: If your refund status is Pending, it means that the seller issued your refund but the money hasn’t arrived from the bank yet. 15. Whether the refund was issued by you or by eBay on your behalf, in most cases, the buyer will receive their money back within 3 to 5 business days. I’ve read a lot of mixed views on eBay refunding, and I haven’t had a straight answer, some people say that you can refund anything from these stores such as Curry’s infinitely with little to no issues (by using FTID mainly) and generally eBay refunds with large companies are really easy. ... help Reddit App Reddit coins Reddit premium Reddit gifts. If you started out trying to get the buyer to pay, but then you both decided to end the transaction and refund the buyer, see what to do when a buyer doesn't pay (unpaid item process). 17 comments. 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